At Dorinda Skin Naturals, we prioritize fast, reliable, and hassle-free delivery of your natural skincare favorites, along with fair and straightforward returns. By placing an order, you agree to these terms.

Shipping Policy
Delivery Timeline

Within Nigeria: Orders are typically processed and delivered in 3 working days after payment confirmation (excluding weekends and public holidays).

International Orders: Delivery times vary by country and customs (usually 5–7 business days). We provide tracking information where available.

Shipping Fees
Shipping costs are personalized and depend on the weight of your order, your location (within Nigeria or abroad), and the destination. We do not list fixed rates here—please contact us for an accurate, tailored quote!

– For Nigeria deliveries: Message us via WhatsApp or email with your order details for your specific fee.
– For international: Fees are calculated based on weight and country—reach out for a personalized estimate. Any additional customs duties, taxes, or import charges are the customer’s responsibility.

Order Processing & Delivery
– Processing occurs Monday–Friday (excluding holidays).
– We partner with trusted couriers for secure, tracked shipments. You’ll receive tracking details via email once your order ships.
– Promotions may include free shipping on qualifying orders—check current offers.

Important Notes
– We are not liable for delays caused by incorrect addresses, customs issues, or external factors.
– For lost or damaged shipments, contact us immediately with photos—we’ll investigate and resolve.