Frequently Asked Questions

Find answers to common questions about our products and services.

Most orders are delivered in 3 working days after confirmation. We partner with reliable couriers for fast and safe shipping across the country.

Yes, we ship worldwide! International shipping is available to happy customers abroad, please note that delivery times and fees vary by location and customs.

Once your order ships, you’ll receive a tracking number via email. You can use this number to track your package on our website or the carrier’s website.

Many customers notice visible improvements (brighter tone, smoother skin, reduced acne/dark spots) within 5–7 days of consistent use. For best results like stretch mark fading or even tone, continue for 4–8 weeks as part of your routine.

Yes, our formulations use natural, gentle botanical ingredients and are free from harsh chemicals. We have mild options like the Born Beautiful kits specifically for kids. Always do a patch test first, especially for sensitive skin, and consult a dermatologist if needed.